222b Privacy Policy

1 Introduction

222b ("we", "us", "our") is committed to protecting the privacy of all players who use the 222b platform. This Privacy Policy describes how 222b collects, uses, stores, and shares personal data in connection with the operation of the 222b online betting and gaming platform, which is available at https://222b.club and via the 222b mobile application.

This policy is written in plain English so that every 222b player — whether you're a first-time visitor or a long-time member — can clearly understand how your data is handled. If you have any questions about this policy or about how 222b handles your personal data, please contact us using the details in Section 13.

This Privacy Policy should be read alongside the 222b Terms and Conditions and the 222b Responsible Gaming Policy, both of which form part of your overall agreement with 222b.

2 Data We Collect

222b collects personal data from you in several ways — directly when you register or use the platform, automatically when you browse the 222b website or app, and occasionally from third-party sources such as identity verification providers. The categories of data 222b may collect include:

222b does not collect any special category data (such as health data, religious beliefs, or political opinions) unless you voluntarily provide it in the context of a responsible gaming request or a support interaction.

3 How We Use Your Data

222b uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 222b account, including processing your registration and verifying your identity.
• Transaction processing: To process deposits, withdrawals, and bet settlements on the 222b platform in Bangladeshi Taka (BDT).
• Legal compliance: To comply with anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations applicable to 222b.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the 222b platform.
• Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Platform improvement: To analyse how players use 222b so we can improve the platform, fix bugs, and develop new features.
• Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support, in line with our duty of care obligations.
• Marketing (with consent): To send you promotional offers, bonus notifications, and news about 222b — but only if you have opted in to receive such communications.

4 Legal Basis for Processing

222b processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing that is necessary to fulfil our contractual obligations to you as a 222b player — for example, processing your deposits and settling your bets.
• Legal obligation: Processing that is required for 222b to comply with applicable laws and regulations, including AML and KYC requirements.
• Legitimate interests: Processing that is necessary for 222b's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your privacy rights.
• Consent: Processing that is based on your freely given, specific, and informed consent — primarily for marketing communications. You can withdraw your consent at any time.

5 Data Sharing

222b does not sell your personal data to any third party. However, 222b may share your data with the following categories of recipients where necessary and proportionate:

• Payment processors: bKash, Nagad, Rocket, and banking partners require certain data to process your financial transactions at 222b.
• Identity verification providers: Third-party KYC services that help 222b verify your identity and age as required by our licensing obligations.
• IT and hosting providers: Companies that provide the technical infrastructure on which the 222b platform runs, subject to strict data processing agreements.
• Regulatory authorities: Government bodies, law enforcement agencies, and gaming regulators where 222b is legally required to disclose information — for example, in connection with an AML investigation.
• Professional advisers: Lawyers, auditors, and accountants who provide professional services to 222b, subject to confidentiality obligations.

All third parties with whom 222b shares personal data are required to handle that data securely and in accordance with applicable data protection laws. 222b does not permit third parties to use your data for their own marketing purposes.

6 Cookies & Tracking Technologies

222b uses cookies and similar tracking technologies on the 222b website and mobile app to improve your experience, analyse platform usage, and support our security and fraud prevention measures. The types of cookies used by 222b include:

• Essential cookies: Required for the 222b platform to function correctly. These cannot be disabled without affecting your ability to use 222b.
• Analytics cookies: Help 222b understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised where possible.
• Preference cookies: Remember your settings and preferences on the 222b platform, such as your language and display preferences.
• Security cookies: Support 222b's fraud detection and account security systems.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 222b platform. 222b does not use third-party advertising cookies or tracking pixels for retargeting purposes.

7 Data Retention

222b retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Specific retention periods at 222b include:

• Account and identity data is retained for the duration of your 222b account and for a minimum of five years after account closure, in line with AML regulatory requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Marketing consent records are retained for as long as you remain opted in, plus a reasonable period thereafter for compliance purposes.

When your personal data is no longer required, 222b will securely delete or anonymise it in accordance with our data retention procedures.

8 Your Rights

As a 222b player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 222b support team using the details in Section 13.

222b will respond to all valid data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case 222b will notify you of the extension and the reason for it.

9 Children's Privacy

The 222b platform is strictly for adults aged 18 and over. 222b does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 222b or provided personal data to 222b, please contact us immediately at [email protected] and we will take prompt action to delete the relevant data and close the account.

222b uses age verification measures during the registration process to prevent minors from accessing the platform. These measures include requesting date of birth at registration and conducting identity verification checks where required.

10 International Data Transfers

222b primarily processes and stores personal data within the jurisdiction in which it operates. In some cases, data may be transferred to or processed by service providers located in other countries — for example, cloud hosting providers or identity verification services. Where such transfers occur, 222b ensures that appropriate safeguards are in place to protect your data, including contractual protections and compliance with applicable data transfer regulations.

If you have questions about where your data is processed or the safeguards in place for international transfers, please contact the 222b support team.

11 Security Measures

222b takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 222b platform.
• Encryption of sensitive data stored in 222b databases, including financial and identity data.
• Multi-factor authentication options for 222b player accounts.
• Regular security audits and penetration testing of the 222b platform.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Staff training on data protection and information security best practices.

While 222b takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your 222b account secure — please use a strong, unique password and never share your login credentials with anyone.

12 Policy Updates

222b may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered 222b players via email or a prominent notice on the platform. The updated policy will take effect from the date it is published on the 222b website.

We encourage you to review this Privacy Policy periodically to stay informed about how 222b is protecting your data. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how 222b handles your personal data, please contact the 222b support team. We are available 24 hours a day, 7 days a week.

If you are not satisfied with 222b's response to your privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.